Sign-up bundle: up to $10,000 and 180 free spins Activate bonus

Responsible Gaming

Responsible Gaming

Keep gambling entertainment-focused and measured in Canada. We promote responsible gaming with practical tools that support safer play and clear options for taking breaks.

Navigation

Responsible gaming means enjoying casino games within your means and with self-awareness. Most players treat gambling as a recreational activity, though some may find it harder to stay in control at times.

Controls available in your account

You can set limits in your account settings and update them when needed. If you’d like help changing a setting, contact customer support at [email protected].

Control What it does Why it helps
Deposit limits
  • Set daily, weekly, or monthly caps on how much you add.
 Keeps spending within your planned budget in CAD.
Session limits
  • Limit the amount of time spent playing during one session.
 Helps keep routines intact and reduces the chance of longer sessions.
Loss limits
  • Restrict the amount of funds you can lose over a period.
 Supports sticking to a defined loss boundary.
Reality checks
  • Receive notifications at intervals showing how long you have played.
 Improves awareness while games are active.
Self-exclusion
  • Temporarily or permanently suspend your account for a break.
 A direct option when stepping away feels necessary.
Account settings
  • Manage or adjust all available limits in one place.
 Keeps control tools accessible without extra steps.
Support contact
  • Get guidance on setting up limits and other tools.
 Email: [email protected].
Data handling
  • Responsible gaming intervention data is handled under our Privacy Policy.
 Confidentiality is respected throughout the process.

Your Gambling

Watch for early signs that play is becoming less controlled. A quick check-in can help prevent a recreational habit from becoming stressful.

Signs to take seriously

  • Spending more money or time on gaming than intended.
  • Chasing losses or trying to recover lost funds by continued gambling.
  • Borrowing money, selling belongings, or neglecting responsibilities to gamble.
  • Hiding gambling activities from family or friends.
  • Feeling stress, anxiety, or depression related to your gambling.

Casino Games

We aim to keep casino games enjoyable, structured, and safer to engage with. Our approach focuses on harm minimization through built-in controls and clear support options.

Staff training and conduct

All staff receive training on responsible gaming best practices, including how to identify and support players at risk. We also enforce strict policies to comply with Canadian regulations on responsible gambling promotion.

Within Your

Support is available beyond account tools, especially when gambling starts affecting daily life. Trusted organizations in Canada can provide information, guidance, and peer support.

Support organizations in Canada

  • ConnexOntario (1-866-531-2600) — Information and referral for people with gambling problems.
  • Canadian Centre on Substance Use and Addiction — Gambling support resources and guides.
  • Gamblers Anonymous Canada — Peer support meetings for problem gamblers.

Parents and guardians

Protecting minors matters. We use industry-standard verification processes to help prevent underage access, and we encourage parents to use parental controls and discuss gambling risks early.

To help keep play balanced, consider setting a limit before you start a session. If gambling feels difficult to manage, self-exclusion and external support are available.